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The Importance of OKRs as a Leader

Estimated time to read: 8 minutes

As a Leader or CEO of a company, you should use Objectives and Key Results (OKRs) to drive your organisation's growth and success. OKRs are a goal-setting framework that helps organisations set, communicate, and measure strategic objectives and their associated outcomes.

As a framework, it forces the company/team/individual to focus their efforts on the same goals throughout the organisation. It is done by setting a small number of objectives and a small number of associated key results per objective. Although the company-wide objectives are set up by the leadership team, the team and individual objectives and key results follow a bottom-up approach. They are set by the individual and the team as long as they align with and contribute to the high-level key results.

The OKRs can be of two kinds: - aspirational, or - committed.

Most often, leaders prefer to set aspirational OKRs, so that they inspire their team and drive innovation. Usually, one would expect to achieve 70% of the set aspirational Key Results.

There are cases, however, that it might be more appropriate to set committed OKRs. The latter should be achievable at 100% at the end of the set period.

Independently of whether one chooses to set aspirational or committed OKRs, the most important points of the setting are:

Alignment with the vision and strategy OKRs should be aligned with your organisation's overall vision and strategy. They help translate high-level goals into actionable objectives and measurable outcomes.

Focus on what matters OKRs help prioritise your organisation's most important goals by focusing on a few critical objectives at a time. This approach ensures that resources and efforts are directed towards the highest impact areas.

Transparency and collaboration OKRs promote transparency and collaboration by making objectives and key results visible to everyone in the organisation. This visibility helps to align teams, fosters a shared understanding of priorities, and encourages cross-functional collaboration.

Trackable and measurable OKRs emphasise using measurable key results to track progress towards objectives. This data-driven approach enables you to make informed decisions, adjust plans as needed, and celebrate successes.

Adaptability OKRs encourage organisations to be agile and adapt to changing conditions. Regular reviews of progress and adjusting OKRs as needed can help ensure continued alignment with evolving business goals and market dynamics.

To structure OKRs effectively in your organisation, follow these best practices:

Cascading structure Create a cascading structure for your OKRs, starting with company-wide objectives and key results. These should be broken down into departmental, team, and individual OKRs, ensuring alignment and coherence throughout the organisation.

Limit the number of objectives Focus on a few critical objectives (typically 3-5) per OKR cycle for each level (company, department, team, individual). This helps maintain focus and prevents spreading resources too thin.

Set both qualitative and quantitative key results Use a mix of qualitative and quantitative key results to measure progress towards objectives. Quantitative key results can be numbers or percentages, while qualitative key results may involve milestones, deliverables, or other descriptors of progress.

Involve employees in the OKR setting process Encourage a bottom-up approach in addition to top-down goal setting. Involving employees in the process fosters ownership, engagement, and a deeper understanding of the objectives.

Regularly review and adapt Conduct regular OKR review meetings (e.g., monthly or quarterly, depending on the length of the OKRs) to assess progress, celebrate achievements, and identify areas of improvement. Be prepared to adjust OKRs as needed to respond to changes in the business or market environment.

Integrate OKRs with other processes: Integrate OKRs into your organisation's existing processes, such as company and product success, resource allocation, and decision-making, to ensure a holistic approach to goal setting and execution.

Train and support Provide training and support to managers and employees in understanding, setting, and working with OKRs. This can help ensure the OKR framework is effectively adopted and utilised throughout the organisation.

In summary, as a CEO, understanding and structuring OKRs effectively can help drive alignment, focus, and measurable outcomes across your organisation. By establishing a cascading structure, limiting the number of objectives, involving employees in the process, and regularly reviewing and adapting OKRs, you can maximise the impact of this powerful goal-setting framework.

Avoid Pitfalls

As with all tools, when implementing OKRs in your organisation, it's essential to be aware of common mistakes to avoid.

Lack of alignment Ensure that OKRs at every level of the organisation (company, department, team, individual) are aligned with the overall vision, strategy, and objectives. Misaligned OKRs can lead to wasted resources and conflicting priorities.

Overloading with too many objectives Focus on a few critical objectives (typically 3-5) per OKR cycle. Setting too many objectives can dilute focus, making it difficult for teams to prioritise and achieve meaningful progress.

Unclear or vague objectives and key results Define objectives and key results that are Specific, Measurable, Achievable, Relevant, and Time-bound (SMART). Ambiguity in objectives or key results can lead to confusion, misalignment, and difficulty in measuring progress.

Neglecting employee involvement Involving employees in the OKR setting process fosters ownership, engagement, and a deeper understanding of the objectives. A top-down approach without employee input may lead to disengagement and resistance to change.

Using OKRs as a performance evaluation tool OKRs are meant to drive focus and alignment, not to evaluate an individual's performance. Tying OKRs directly to performance evaluations or compensation can discourage risk-taking, innovation, and honest progress reporting.

Setting unreachable targets While it's important to set ambitious goals, ensure that key results are achievable within the defined time frame. Unrealistic targets can lead to frustration, disengagement, and a sense of failure.

Inadequate communication and secrecy Communicate OKRs clearly and make them visible to everyone in the organisation. Lack of transparency can lead to confusion, misalignment, and reduced collaboration. If you have set aspirational OKRs, make sure to communicate that as well.

Insufficient monitoring and lack of adjustment Regularly review progress towards OKRs and be prepared to adjust objectives or key results as needed. Failing to monitor progress or adapt to changing conditions can result in wasted resources and missed opportunities.

Inconsistent follow-through Ensure that OKRs are integrated into your organisation's day-to-day activities and decision-making processes. Inconsistent follow-through can diminish the impact of OKRs and result in employees losing faith in the framework.

Inadequate training and support Provide training and support to managers and employees in understanding, setting, and working with OKRs. Lack of training and support can lead to confusion, resistance, and ineffective implementation of the OKR framework.

By being aware of these common mistakes and taking proactive steps to avoid them, you can improve the likelihood of successful adoption and execution of the OKR framework in your organisation.

Implementing OKRs

Best practices for implementing OKRs (Objectives and Key Results) can vary depending on factors such as the size and nature of your organisation, the industry, and the specific goals you want to achieve. However, some general guidelines can help ensure a successful implementation of the OKR framework:

Length of planning The planning process for OKRs should be efficient and not overly time-consuming. Typically, it's best to allocate one to two weeks for the planning and setting of OKRs, depending on the complexity and size of the organisation. This timeframe should include collaboration with stakeholders, gathering input, and refining objectives and key results.

OKR cycle duration Most organisations adopt a quarterly OKR cycle, which balances flexibility and long-term planning. Quarterly cycles allow organisations to adapt and adjust to changing market conditions while still offering enough time to make meaningful progress towards objectives. However, some organisations may opt for longer cycles (e.g., six months or annual), especially for high-level strategic objectives that require more time to achieve.

Regular progress reviews Conduct regular progress reviews (e.g., monthly or bi-weekly) to assess and track the progress of objectives and key results. These reviews help identify potential roadblocks, celebrate successes, and make data-driven decisions to adjust plans as needed.

Reflect and adjust At the end of each OKR cycle, conduct a retrospective to reflect on the achievements, learnings, and areas for improvement. Use the insights gained during the retrospective to inform and adjust the objectives and key results for the next OKR cycle.

Communicate and collaborate Ensure that OKRs are clearly communicated and visible to all employees. Promote collaboration and cross-functional involvement in the OKR setting and execution process, fostering a shared sense of ownership and alignment.

Balance ambition with achievability Set ambitious yet achievable objectives and key results. Encourage teams to stretch themselves while ensuring the targets are realistic and attainable within the given timeframe.

Focus on a few critical objectives Limit the number of objectives (typically 3-5) per OKR cycle to maintain focus and prevent spreading resources too thin.

Integrate OKRs into daily work Encourage employees to integrate OKRs into their daily work and decision-making processes, ensuring that the OKR framework becomes an integral part of the organisation's culture and operations.

Train and support Provide training and support to employees in understanding, setting, and working with OKRs. This can help ensure the OKR framework is effectively adopted and utilised throughout the organisation.

Iterate and improve Continuously iterate and refine your organisation's OKR process based on feedback, learnings, and evolving business needs. This will help your organisation improve at setting and achieving objectives over time.

By following these best practices, you can create an effective OKR framework that drives alignment, focus, and measurable outcomes across your organisation.